Surveys
Asia Study Delves Into What Happens When Professionals Quit A Firm
An Asia study by recruiter Robert Walters has found that 58 per cent of professionals who have left a firm did not tell employers they were unhappy. The study will be food for thought for wealth managers.
In a report sure to interest wealth managers seeking to retain and hire staff, an Asia study by international recruiter Robert Walters has found that 58 per cent of professionals who left a firm did not tell employers they were unhappy.
And 63 per cent of employers who presented a counter-offer to a resigning employee were turned down, the Focus Asia white paper, called Acquiring Insights From The Exit Process To Build A Better Workplace, found.
Among other findings, the report found that “an overwhelming majority of organisations felt that honest feedback can be exchanged and noted with formal or informal exit interviews”.
The research surveyed over 1,200 professionals and hiring managers across China, Hong Kong, Indonesia, Malaysia, Singapore, Taiwan, Thailand and Vietnam. The study examined the formal processes organisations conduct with exiting employees, and offers recommendations on how to glean valuable insights about a company’s culture, operations and management to implement positive changes.
“While the focus of the recruitment process is often on attracting the best professionals, giving the exit process enough consideration is equally as important. Many employers overlook the opportunities which exit interviews can present. If managed carefully, the exit process can be a way for employees to leave on a positive note or provide employers with the opportunity to make a counter offer. After all, every employee is an ambassador of the organisation even after leaving their jobs,” Toby Fowlston, managing director of Robert Walters Singapore, said.
The report showed that 42 per cent of professionals only disclosed their job search after they had signed the new employment contract; some 85 per cent of employers can identify employees on the verge of resignation and 44 per cent of professionals felt that their exit interview process was not worthwhile at all.
